Job Title: Junior Quality Assurance (QA) Engineer

Location: Minneapolis/Hybrid
Department: Engineering
Reports To: Head of Quality

About Us:

CloseSimple is a SaaS company based in Minneapolis, MN. At CloseSimple, we help Title & Escrow companies provide an elevated experience throughout the life of a Real Estate transaction. Our team thrives on building reliable, scalable, and user-friendly software that solves real problems. As we continue to grow, we're looking for a passionate Junior QA Engineer to join our collaborative engineering team. This is a fantastic opportunity for someone eager to develop their QA skills in an agile, fast-paced environment.

Job Summary:

As a Junior Quality Assurance Engineer, you will play a critical role in ensuring the quality, stability, and performance of our cloud-based SaaS application. You will work directly with development, product, and implementation teams to ensure that both new features and customer-specific configurations meet the highest quality standards. Additionally, you’ll contribute to the development of automated tests and participate in customer program testing before go-live. If you are detail-oriented, enjoy problem-solving, and want to grow your QA skills in a dynamic environment, we want to hear from you!

Key Responsibilities:

• Customer Program Testing: Perform thorough manual testing of customer-specific configurations to verify that the platform functions as expected and meets customer requirements before going live.
• Manual Testing: Test new features, functionality, and bug fixes across the platform, ensuring that all software is defect-free, meets product requirements, and maintains high-quality standards
• Test Case Development: Assist in writing and maintaining test cases, test plans, and checklists based on product requirements, user stories, and technical specifications.
• Bug Reporting: Identify, document, and track bugs using Jira. Collaborate with developers to ensure defects are resolved efficiently
• Test Automation: Help design, write, and maintain automated test scripts using automation tools, gradually building your skills in this area.
• Support Collaboration: Work closely with the support team to investigate and resolve recurring issues, improving product quality and customer satisfaction
• Continuous Improvement: Participate in retrospectives, feedback loops, and process improvement initiatives to streamline testing workflows, tools, and methodologies.

Qualifications:

Education:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent practical experience)

Experience:

• 1-2 years of experience in Quality Assurance or software testing.
• Familiarity with QA methodologies, testing processes, and different testing types (manual, functional, regression, etc.)
• Hands-on experience with both manual and automated testing tools and technologies.
• Exposure to cloud-based applications or SaaS platforms is highly preferred

Skills:

• Strong attention to detail and a critical mindset for analyzing software functionality and user experience.
• Basic proficiency with Jira
• Working knowledge of Agile/Scrum development practices.
• Excellent verbal and written communication skills

Bonus Skills:

• Familiarity with APIs and API testing.
• Basic knowledge of SQL or other database querying languages
• Proficiency in at least one programming or scripting language (e.g., Python, Java, C#).
• Experience with security testing and related tools is a plus
• Certification in QA or software testing (e.g., ISTQB, CSTE).
• Previous experience in a B2B SaaS environment
• Experience working in a startup or fast-paced development environment.